Terms of Use
Last Updated: October 6, 2025
Welcome to Erqalimova. These Terms of Use govern your access to and use of our educational platform, courses, and related services. By accessing or using our platform, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, accessing our website at Erqalimova.world, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.
1.1 Eligibility
You must be at least 16 years of age to use our services. By using our platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these terms.
1.2 Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.
2. Account Registration and Security
2.1 Account Creation
To access certain features of our platform, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
2.2 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or any other reason we deem necessary to protect our platform and community.
3. Use of Services
3.1 License Grant
Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our educational content and services for your personal, non-commercial use.
3.2 Prohibited Activities
You agree not to:
- Copy, modify, distribute, sell, or lease any part of our services or content
- Reverse engineer or attempt to extract source code from our platform
- Use automated systems or software to extract data from our website
- Upload viruses, malware, or any malicious code
- Harass, abuse, or harm other users or instructors
- Impersonate any person or entity
- Share your account credentials with others
- Circumvent any access restrictions or security measures
- Use our services for any illegal or unauthorized purpose
- Interfere with or disrupt the integrity or performance of our services
3.3 Course Enrollment and Access
When you enroll in a course, you gain access to the course materials for the duration specified at the time of purchase. Access may be subject to time limitations or completion requirements as outlined in the specific course description.
4. Payment and Refunds
4.1 Pricing and Payment
All prices are displayed in the applicable currency and are subject to change without notice. Payment is required at the time of enrollment unless otherwise specified. You agree to provide current, complete, and accurate payment information.
4.2 Refund Policy
Refund eligibility is determined on a course-by-course basis and may be subject to specific conditions. Refund requests must be submitted through the appropriate channels within the timeframe specified for each course. We reserve the right to refuse refunds for completed courses or courses where significant content has been accessed.
4.3 Subscription Services
For subscription-based services, your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You are responsible for all charges incurred until cancellation is processed.
5. Intellectual Property Rights
5.1 Our Content
All content on our platform, including but not limited to text, graphics, logos, videos, audio files, software, and course materials, is the property of Erqalimova or our content providers and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without explicit written permission.
5.2 User-Generated Content
By submitting content to our platform, including comments, reviews, questions, or assignments, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with our services.
5.3 Copyright Infringement
We respect intellectual property rights and expect our users to do the same. If you believe your copyright has been infringed, please contact us at help@Erqalimova.world with detailed information about the alleged infringement.
6. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our services, you consent to our data practices as described in that policy.
7. Third-Party Services and Links
Our platform may contain links to third-party websites or services that are not owned or controlled by Erqalimova. We are not responsible for the content, privacy policies, or practices of third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of third-party services.
8. Disclaimers and Limitations of Liability
8.1 Service Availability
We strive to provide uninterrupted access to our services, but we do not guarantee that our platform will be available at all times. We reserve the right to modify, suspend, or discontinue any aspect of our services without notice.
8.2 Educational Content Disclaimer
Our courses and educational content are provided for general informational and educational purposes only. We do not guarantee any specific results or outcomes from using our services. You acknowledge that your success depends on your own effort, dedication, and circumstances.
8.3 Limitation of Liability
To the maximum extent permitted by law, Erqalimova and its affiliates, instructors, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from:
- Your use or inability to use our services
- Unauthorized access to or alteration of your data
- Any content obtained from our platform
- Any other matter relating to our services
8.4 Warranty Disclaimer
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Indemnification
You agree to indemnify, defend, and hold harmless Erqalimova, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
- Your access to or use of our services
- Your violation of these Terms of Use
- Your violation of any third-party rights
- Any content you submit to our platform
10. Dispute Resolution
10.1 Informal Resolution
If you have a dispute with us, you agree to first contact us at help@Erqalimova.world and attempt to resolve the dispute informally. We will work in good faith to resolve any disputes.
10.2 Arbitration Agreement
Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
10.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
11. General Provisions
11.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published on our platform, constitute the entire agreement between you and Erqalimova regarding your use of our services.
11.2 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
11.3 Waiver
Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision.
11.4 Assignment
You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these terms without restriction.
11.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, or system failures.
12. Contact Information
If you have questions, concerns, or complaints about these Terms of Use, please contact us:
Erqalimova
2 Nuffield St, Duncanville, Vereeniging, 1939, South Africa
Email: help@Erqalimova.world
Phone: +27343121231
WhatsApp: +27343121231
13. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Use and agree to be bound by them. Thank you for choosing Erqalimova as your learning partner.